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An Issue Creating a Format in SAS Enterprise Guide 4.2 after Installation of Hot Fix A53005

Posted on July 6, 2010 by Fred Janssen
1 comment

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I had been using SAS Enterprise Guide 4.22 for months without any crashes, but in May I installed the SAS Hot Fix A53005 primarily because it was available.  After installation of the Hot Fix, whenever I attempted to run the Create Format task, even in a brand new project, I received the following error:

SAS Enterprise Guide has encountered a problem.  We recommend that you save your work and restart SAS Enterprise Guide.

I submitted a ticket to SAS Tech Support, and for SAS, it took a relatively long time to get resolved.  Tech Support had to forward the issue on to the Development Team, who determined that the hot fix (and A53003 before it) relied on a patched version of the Microsoft Visual C++ runtime.  The patched version of the runtime was used because it fixed a security hole in ATL (Active Template Library).

Tech Support sent me the link for the Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update (http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en), and when I applied the update to my system, the Create Format task worked fine.

Categories: Business Intelligence, Software, Statistics | Tags: Enterprise Guide, format, hot fix, SAS, Visual C++
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